Your calls answered in six seconds
Fed up with vague and unsubstantiated claims of ‘excellent support?’ We release monthly call data, showing our Support Team’s average answering time of just 5 seconds (Sept 2025). Far superior than the industry average waiting time of 2 minutes 37 seconds (Ofcom 2023).
Proud to be different.
A telecoms company with the personal touch
No more call centres, hold music, auto attendants or support staff who read off a cheat sheet. We’ll call you by name instead of account number and aim to answer the phone within three rings.
Trusted by the world’s largest and smallest companies
Companies have been crying out for a fresh approach to telecoms. That’s why we have clients ranging from home offices to Microsoft , Utility Warehouse and Multiplex.
Your customer service has been excellent throughout, and it’s been a breath of fresh air, compared to either BT or Virgin.
Why Business FTTP is the Future of Reliable, High-Speed Connectivity
As the UK accelerates its digital transformation, full fibre broadband is no longer a luxury. Find out how you can benefit from gigabit FTTP broadband today.
How Symmetric FTTP (sFTTP) from OptaNet delivers more than just speed
How Symmetric FTTP (sFTTP) from OptaNet delivers more than just symmetric speed. OptaNet ensures dependable performance, proactive support, and enhanced service levels.
What is Symmetric FTTP (sFTTP) and how is it different from FTTP?
Symmetric FTTP (sFTTP) is ideal for SMEs looking to benefit from the reliability of FTTP connectivity and cost-effective, fully-symmetrical speeds.