+(0)20 3475 3611 sales@optanet.com

Instant Support

Your calls answered in just 6 seconds

Fed up with vague and unsubstantiated claims of ‘excellent support?’ We’re proud to release monthly call data, showing our Support Team’s average answering time of just 6 seconds (Sept 2024). Far superior than the industry average waiting time of 2 minutes 37 seconds (Ofcom 2023). 

OptaNet - The UKs Best Business ISP
OptaNet - Proud to be different

Proud to be different

A telecoms company with the personal touch.

No more call centres, hold music, auto attendants or support staff who read off a cheat sheet. We’ll call you by name instead of account number and aim to answer the phone within three rings.

Trusted by the world’s largest companies

Microsoft themselves rely on OptaNet.

Companies have been crying out for a fresh approach to telecoms. That’s why we have clients ranging from home offices to Microsoft , Utility Warehouse and Multiplex.

OptaNet - A trusted internet provider

Your customer service has been excellent throughout, and it’s been a breath of fresh air, compared to either BT or Virgin.

Graham Kuhlmann, TSD Group.